Terms of Service

Overview

Welcome to Backlash Supply. The terms “we,” “us,” and “our” refer to Backlash Supply. Backlash Supply operates this website and online store, including the products, content, tools, and services made available through it.

Our store is powered by Shopify, which helps us provide ecommerce services, checkout, payment processing, order management, and related store functionality.

By visiting, browsing, purchasing from, or otherwise using our website or services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you should not use this website or place an order.

These Terms may be updated from time to time. The most current version will always be posted on this page.

Section 1 — Eligibility and Account Use

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian.

You may be asked to provide certain information when placing an order, including your name, email address, shipping address, billing details, and payment information. You agree that the information you provide is accurate, current, and complete.

You are responsible for maintaining the security of your account, login details, and any activity connected to your account.

Section 2 — Products

We do our best to display product details, descriptions, colors, sizing, images, and pricing accurately. However, colors and appearance may vary depending on your device, screen settings, and lighting.

We do not guarantee that product colors, fit, finish, or appearance will exactly match what you see on your screen.

Product descriptions, pricing, and availability may change at any time without notice. We reserve the right to discontinue any product, limit quantities, or refuse sales where necessary.

Section 3 — Orders

When you place an order, you are making an offer to purchase the selected product or products. Your order is not accepted until payment is processed and we confirm the order.

We reserve the right to accept, decline, cancel, or limit any order for any reason, including suspected fraud, product availability, pricing errors, or issues with payment or shipping information.

Please review your order carefully before submitting it. Once an order has been placed, we may not be able to change or cancel it.

If we cancel or modify an order, we may contact you using the email address or other contact information provided at checkout.

Purchases are subject to our Refund Policy, which can be viewed here: [Refund Policy Link].

Products sold through this website are intended for personal use and not for unauthorized resale.

Section 4 — Pricing, Payment, and Billing

Prices are listed in U.S. dollars unless otherwise stated. Prices, discounts, promotions, and availability may change without notice.

The price charged for a product will be the price shown at the time your order is placed, excluding applicable taxes, shipping, handling, customs, duties, or other fees unless otherwise stated.

You agree to provide accurate billing, shipping, and payment information. You also confirm that you are authorized to use the payment method provided.

Payments are processed through Shopify and/or third-party payment processors. We do not directly store full credit card numbers on our own systems.

Section 5 — Shipping and Delivery

Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, weather, incorrect shipping information, or events outside of our control.

Once an order is transferred to the shipping carrier, risk of loss may pass to you to the fullest extent permitted by law.

You are responsible for providing a correct and deliverable shipping address. We are not responsible for packages shipped to an incorrect address provided by the customer.

Section 6 — Returns and Exchanges

Returns, exchanges, and refunds are handled according to our Refund Policy, which can be viewed here: [Refund Policy Link].

We reserve the right to refuse returns or exchanges that do not meet the requirements listed in our Refund Policy.

Section 7 — Intellectual Property

All content on this website, including logos, brand names, product names, graphics, images, artwork, designs, text, layout, and other materials, belongs to Backlash Supply or its licensors unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, display, or use our content, artwork, branding, or product designs without prior written permission from Backlash Supply.

Backlash Supply names, logos, product names, graphics, and slogans may not be used without our written consent.

Section 8 — User Content, Reviews, and Feedback

If you submit reviews, comments, photos, messages, suggestions, ideas, or other content to us, you grant Backlash Supply permission to use, display, reproduce, edit, and share that content for business, marketing, and promotional purposes.

You are responsible for anything you submit. You agree not to submit content that is false, unlawful, abusive, defamatory, obscene, infringing, misleading, or harmful.

We may remove or edit user-submitted content at our discretion.

Section 9 — Third-Party Tools and Links

Our website may include links, tools, apps, payment processors, shipping services, embedded content, or other third-party services.

We are not responsible for the content, policies, actions, availability, or accuracy of third-party websites or services. Your use of third-party services is at your own risk and may be subject to that third party’s own terms and privacy policies.

Section 10 — Relationship with Shopify

Backlash Supply is powered by Shopify, which enables us to provide the online store and related services. However, any purchase you make through this website is made directly with Backlash Supply.

By using this website, you acknowledge that Shopify is not responsible for any aspect of your purchase from Backlash Supply, including any injury, damage, loss, claim, or issue related to products purchased from us.

To the fullest extent permitted by law, you release Shopify and its affiliates from claims related to purchases, transactions, or disputes with Backlash Supply.

Section 11 — Privacy

Your use of this website is also governed by our Privacy Policy, which can be viewed here: [Privacy Policy Link].

We collect only the information reasonably needed to operate the store, process orders, ship products, provide customer support, prevent fraud, and improve the shopping experience.

Because our store is powered by Shopify, certain information may be collected and processed by Shopify and its service providers in order to provide ecommerce, checkout, analytics, security, payment, and related services.

Section 12 — Errors and Inaccuracies

There may occasionally be errors, inaccuracies, or omissions on our website, including product descriptions, pricing, promotions, shipping information, product availability, or other content.

We reserve the right to correct errors, update information, cancel orders, or make changes at any time without prior notice, including after an order has been submitted.

Section 13 — Prohibited Uses

You agree not to use this website or its services:

• For any unlawful purpose.

• To violate any laws, regulations, or third-party rights.

• To infringe on our intellectual property or the intellectual property of others.

• To submit false, misleading, abusive, harmful, or malicious content.

• To upload or transmit viruses, malware, or harmful code.

• To spam, phish, scrape, crawl, hack, or interfere with the website.

• To collect or track personal information of others.

• To bypass security features or access restrictions.

• To use automated systems in a way that harms, overloads, or abuses the website.

We reserve the right to suspend, block, or terminate access to the website if we believe these Terms have been violated.

Section 14 — Automated Access

You may not use bots, scrapers, crawlers, automated tools, AI agents, or similar systems to access, copy, interact with, or extract data from the website without our written permission.

Automated tools must not bypass security, rate limits, CAPTCHAs, robots.txt instructions, or other restrictions we use to protect the website.

Section 15 — Termination

We may suspend or terminate your access to the website or services at any time if we believe you have violated these Terms, misused the website, or engaged in harmful or unlawful conduct.

Any obligations or rights that by their nature should survive termination will continue to apply, including intellectual property rights, limitations of liability, indemnification, disclaimers, and governing law.

Section 16 — Disclaimer of Warranties

This website and all products and services are provided “as is” and “as available” unless otherwise expressly stated.

We do not guarantee that the website will be uninterrupted, secure, error-free, or always available. We also do not guarantee that any product will meet every expectation beyond the product description and any applicable return or refund rights.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not allow certain warranty disclaimers, so some of these limitations may not apply to you.

Section 17 — Limitation of Liability

To the fullest extent permitted by law, Backlash Supply and its owners, employees, partners, service providers, contractors, affiliates, and licensors will not be liable for any indirect, incidental, special, consequential, punitive, or similar damages arising from your use of the website, products, or services.

This includes, without limitation, lost profits, lost revenue, lost data, replacement costs, or damages related to website errors, interruptions, delays, product use, or third-party services.

Nothing in these Terms limits liability where doing so would be unlawful.

Section 18 — Indemnification

You agree to defend, indemnify, and hold harmless Backlash Supply, Shopify, and our respective affiliates, partners, employees, contractors, service providers, and licensors from claims, losses, damages, liabilities, costs, or expenses, including reasonable attorneys’ fees, arising from:

1. Your breach of these Terms.

2. Your misuse of the website or services.

3. Your violation of any law or third-party right.

4. Content or information you submit through the website.

Section 19 — Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be enforced to the fullest extent permitted by law or removed if necessary. The remaining sections will continue in full force and effect.

Section 20 — Waiver and Entire Agreement

Our failure to enforce any part of these Terms does not waive our right to enforce it later.

These Terms, together with any policies linked on this website, make up the entire agreement between you and Backlash Supply regarding your use of the website and services.

Section 21 — Assignment

You may not transfer or assign your rights or obligations under these Terms without our written consent.

We may transfer, assign, or delegate these Terms and our rights or obligations as part of operating, selling, restructuring, or transferring the business.

Section 22 — Governing Law

These Terms are governed by the laws of the state where Backlash Supply is operated, without regard to conflict of law rules.

Any disputes will be handled in the courts located in the applicable jurisdiction where Backlash Supply is operated, unless applicable law requires otherwise.

Section 23 — Changes to These Terms

We may update or replace these Terms at any time by posting the updated version on this page.

Your continued use of the website after updates are posted means you accept the updated Terms.

Section 24 — Contact Information

Questions about these Terms may be sent to:

Backlash Supply
Email: contact@backlashsupply.com